Rascal® Blog
Questions to Ask Before Buying a Mobility Scooter Online
You’re in need of a mobility device, and you’ve heard using a mobility scooter can help you continue to enjoy life’s activities. Perhaps you know a little bit about how scooters work and have done some research to make you feel more comfortable about getting one. When the time comes to buy, you figure you can go online and find a capable scooter at the lowest price. After all, the internet is host to what seems like endless options, and all the scooters you’re viewing more or less look the same.
However, it’s important to understand that all mobility scooters are not created equal, even if you can’t tell at first glance. There are lower-cost alternatives to a reputable brand such as Rascal Power Mobility that may be listed for a lower price but fail to match its quality, service, and proven performance that are required for you to enjoy peace of mind.
That’s why you should ask yourself these questions before buying a mobility scooter and consider the ways in which Rascal stands out.
Is this mobility scooter FDA approved and tested to those standards?
All Rascal scooters are classified as FDA Class II Medical Devices that are designed to aid individuals with mobility impairments. This means that before each product was launched to the public, they were subject to rigorous, industry-standard testing and passed all tests to obtain this classification.
This FDA designation is present on all Rascal web pages, images, videos, and any other materials used for marketing the products. As you shop online for a mobility scooter, take note of whether the product has this designation. You’ll find that many of the options you browse online will not contain this verbiage, meaning they haven’t been subject to industry-standard testing and are not considered a medical device.
With Rascal, you’re guaranteed to receive a mobility scooter of the highest quality, whereas the quality of the unit is unknown with similar scooters without the FDA designation.
Is this mobility scooter backed by U.S.-based consumer support?
Mobility scooters are complex machines. After purchasing one, you may have questions about the unit, or something may arise that requires the attention of a service technician.
Rascal Power Mobility has a dedicated, onshore consumer support team that is here to assist with your needs. Visit the Contact Us page on our website to reach our customer service team by phone, email, or inquiry form. Our representatives can answer your questions and point you in the right direction to make sure you’re getting the most out of your mobility experience.
Can I buy this mobility scooter through an authorized dealer network?
In addition, Rascal works with a network of authorized dealers across the country. While you can purchase a unit online, there are many brick-and-mortar stores at which you can buy Rascal products. These dealers also can provide service for your scooter in the event it requires maintenance. On our Where To Buy page, you can search for a Rascal dealer in your area.
Reliability is a key factor in determining your next mobility device. While you could purchase another scooter online for a lower price than a Rascal unit, it’s likely you will receive a unit of lesser quality, as we discussed before, and then you’ll run into a headache when in need of service or if you have any questions about your unit.
Does this mobility scooter have a reputable brand history?
Rascal was founded in the 1970s and has been a major part of the power mobility scene ever since. In fact, at one point Rascal had such power brand recognition that it was mentioned or featured in some of the most-watched television programs of all time, including Seinfeld®, Curb Your Enthusiasm®, King of Queens®, The Sopranos®, and more.
That crossover into mainstream consciousness doesn’t happen by accident or at random. The Rascal brand built its reputation on quality and reliability that helped it stand out in the power mobility industry to the point that it became ubiquitous with the technology itself. Our recently relaunched version of Rascal Power Mobility under the popular Mega Motion® brand may look different than before, but the tenets that defined Rascal in the early days remain the same.
When you purchase your next mobility scooter online, do some research to ensure you’re going with a brand that’s been proven to be reliable over a long period of time. Once again, you’ll find many lower-cost alternatives online but very few with the kind of reputable history as Rascal.
The bottom line – Rascal mobility scooters offer superior quality, reliability, and proven performance.
If you ask yourself those questions before buying a mobility scooter online, you’ll see that Rascal is the most trustworthy choice you can make:
- FDA-approved medical devices that are tested to the highest standards to ensure quality and safety with every use
- Backed by reliable service between a U.S.-based consumer support team and a vast network of authorized dealers
- Reputable brand with a history of proven performance dating back to the 1970s
Whether you’re looking for a 3-wheel or 4-wheel scooter (learn the difference here), we have something to offer everyone at an affordable price that can help you continue to make memories with friends and family. Browse our website and experience the Rascal difference for yourself!